Terms and Conditions

Last Updated: February 11, 2026

Welcome to Web Audits. These Terms and Conditions ("Terms", "Agreement") govern your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

1. Definitions

In this Agreement, "Service" refers to the audit services provided by Web Audits, including but not limited to SEO audits, website audits, AI system audits, and related consulting services. "Client" or "You" refers to the individual or legal entity accessing or using our Services. "We", "Us", or "Our" refers to Web Audits. "Website" refers to webaudits.dev and all associated pages. "Deliverables" refers to audit reports, recommendations, and documentation provided as part of our Services. "Consumer" refers to any natural person who is acting for purposes which are outside their trade, business, craft or profession.

2. Service Provider Information

Web Audits
Business Address: Avenida Curro Romero, 17, Roquetas de Mar, 04740, Almeria, Spain.
Email: [email protected]
Operating internationally with services provided remotely

3. Services Description

Web Audits provides professional audit services in the following areas: Search Engine Optimization (SEO) audits, website performance and technical audits, Artificial Intelligence system audits, and other digital consulting services as described on our Website. Service specifications, deliverables, timelines, and pricing are outlined in the specific service package selected at the time of purchase. All services are provided remotely via digital channels and are available to clients worldwide, with primary focus on US and UK markets.

4. Account Registration and Eligibility

To use our Services, you must be at least 18 years of age or the age of majority in your jurisdiction, have the legal capacity to enter into binding contracts, provide accurate, current, and complete information during the purchase process, and maintain the security of your payment information and account credentials.

If you are accessing Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

5. Payment Terms

All payments are processed securely through Stripe, Inc., a third-party payment processor. By making a payment, you agree to Stripe's Terms of Service and Privacy Policy available at stripe.com/legal. We accept major credit cards, debit cards, and other payment methods supported by Stripe.

All prices are displayed in United States Dollars (USD) or Euros (EUR) and include applicable taxes where required. Final prices including all taxes will be clearly displayed before purchase confirmation. Prices are subject to change at any time, but changes will not affect orders already placed.

By providing payment information, you authorize us to charge the full amount to your payment method, represent that you are authorized to use the payment method provided, agree that payment is due immediately upon order placement, and acknowledge that services will commence only after successful payment verification.

If a payment fails or is declined, we reserve the right to suspend or cancel your order. We are not responsible for any fees your financial institution may charge for failed payment attempts.

6. Payment Disputes and Chargebacks

If you have any concerns about a payment or service delivery, you agree to contact us directly at the email address provided in Section 2 before initiating any payment dispute or chargeback with your payment provider or financial institution. We are committed to resolving all concerns fairly and promptly. Initiating a chargeback without prior contact may result in suspension of service and potential legal action to recover costs and fees.

7. Right of Withdrawal (EU Consumer Rights)

If you are a Consumer within the European Union, you have the right to withdraw from this contract within 14 days without giving any reason, in accordance with EU Consumer Rights Directive 2011/83/EU.

The withdrawal period expires 14 days from the day of the conclusion of the contract for services. To exercise your right of withdrawal, you must inform us of your decision to withdraw by sending a clear statement to our email address provided in Section 2.

You may use the model withdrawal form available on our website, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.

8. Exceptions to Right of Withdrawal

In accordance with Article 16 of EU Consumer Rights Directive 2011/83/EU, the right of withdrawal does not apply to the supply of digital content which is not supplied on a tangible medium if the performance has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal. By accepting these Terms and confirming service commencement, you expressly consent to the immediate performance of services and acknowledge that you will lose your right of withdrawal once the service delivery has fully commenced.

9. Refund and Cancellation Policy

For Consumers within the EU, your statutory right of withdrawal as described in Sections 7 and 8 applies. For business clients (B2B) or clients outside the EU, the following terms apply: Due to the nature of our digital services, refunds are generally not available once work has commenced. However, we may issue refunds at our sole discretion in the following circumstances: services have not been initiated within 14 days of payment, we are unable to deliver the Services as described, or there is a significant error on our part that materially affects service delivery.

Refund requests must be submitted in writing to our email address within 14 days of purchase. Approved refunds will be processed within 14 days and credited to the original payment method. Partial refunds may be issued if work has partially commenced, calculated on a pro-rata basis.

We reserve the right to cancel or suspend Services if you breach these Terms, provide false or misleading information, your payment method is declined or reversed, or we are unable to access necessary resources to complete the audit.

10. Service Delivery and Timeline

Service delivery timelines are estimates and will be communicated at the time of purchase. While we strive to meet all deadlines, timelines are not guaranteed and may be affected by factors including availability of required information or access from the Client, complexity of the audit scope, technical issues beyond our reasonable control, and force majeure events.

Timely delivery of Services requires your cooperation. You agree to provide timely access to necessary systems, websites, and information, respond to reasonable requests for information within 5 business days, designate a point of contact for communication, and provide accurate credentials and permissions where required. Delays caused by lack of Client cooperation may result in extended delivery timelines.

Deliverables will be provided electronically via email or secure file transfer as specified in your service package. You are responsible for downloading and securing all Deliverables within 30 days of delivery.

11. Intellectual Property Rights

Upon full payment, you receive a non-exclusive, non-transferable license to use the Deliverables for your internal business purposes. We retain all intellectual property rights to methodologies, templates, tools, and frameworks used in providing Services.

You retain all rights to materials, data, and content you provide to us. By providing such materials, you grant us a limited license to use them solely for the purpose of delivering Services to you.

You may not resell, redistribute, or sublicense Deliverables to third parties, remove or alter any proprietary notices on Deliverables, use Deliverables to provide similar audit services to others, or reverse engineer our methodologies or proprietary processes.

12. Data Protection and Privacy

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable national data protection laws. Our processing of your personal data is governed by our Privacy Policy, available at /privacy-policy/, which forms an integral part of these Terms.

We process personal data only for the purposes of providing Services, fulfilling contractual obligations, and complying with legal requirements. You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data as outlined in our Privacy Policy.

For data transfers from the European Economic Area to locations outside the EEA, including countries outside the EEA, we implement appropriate safeguards in accordance with GDPR requirements. We rely on Standard Contractual Clauses approved by the European Commission and implement appropriate technical and organizational measures to ensure adequate protection of personal data. Stripe's data processing practices are governed by their Data Processing Agreement available at stripe.com/privacy.

13. Confidentiality

Both parties agree to maintain the confidentiality of proprietary and sensitive information disclosed during the course of Services. This includes business strategies, technical data, financial information, and trade secrets. We implement appropriate technical and organizational security measures to protect your data in accordance with GDPR Article 32.

We retain Client data only as long as necessary to provide Services and comply with legal obligations. Data retention periods are specified in our Privacy Policy. Upon request and after expiration of legal retention requirements, we will delete your data within 30 days.

14. Warranties and Disclaimers

We warrant that Services will be performed with reasonable skill and care consistent with industry standards. Our audit reports represent professional opinions based on available information at the time of analysis.

We do not guarantee specific outcomes, rankings, traffic increases, or business results from implementing our recommendations. Audit findings and recommendations are advisory in nature.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Subject to the above, we are not responsible for the availability, accuracy, or reliability of third-party platforms, tools, or services (including search engines, analytics platforms, or AI systems) that may be referenced or analyzed in our audits.

15. Limitation of Liability

Nothing in these Terms shall exclude or limit our liability for death or personal injury resulting from negligence, fraud or fraudulent misrepresentation, breach of implied terms as to title, or any other liability which may not be excluded or limited as a matter of law.

Subject to the above, to the maximum extent permitted by applicable law, our total liability to you for any claims arising from or related to Services shall not exceed the amount you paid for the specific Service giving rise to the claim.

To the extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.

These limitations of liability apply only to the extent permitted by applicable consumer protection laws. Nothing in these Terms affects your statutory rights as a Consumer.

16. Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Web Audits, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your breach of these Terms, your violation of any law or rights of a third party, your use or misuse of Services or Deliverables, or any false or misleading information you provide.

17. Complaints and Dispute Resolution

We are committed to providing high-quality services and resolving any concerns you may have. If you have any complaint about our Services, please contact us at [email protected] with a detailed description of your concern.

We will acknowledge receipt of your complaint within 2 business days and provide an initial response within 5 business days. We aim to fully resolve all complaints within 30 calendar days. If your complaint requires extended investigation, we will keep you informed of progress and expected resolution timeline.

If you are not satisfied with our resolution, you have the following options: For Consumers within the EU, you may use the European Commission's Online Dispute Resolution platform available at https://ec.europa.eu/consumers/odr/. You may also contact your local consumer protection authority or seek independent advice.

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

If you are a Consumer resident in the EU, you also benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a Consumer to rely on such mandatory provisions of local law.

For business clients (B2B), any disputes that cannot be resolved through the complaint procedure outlined above shall be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can bring a claim in those courts or in the courts of another country where you are located.

18. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet outages, or pandemics. Performance will be suspended during such events and resumed promptly thereafter. If force majeure circumstances continue for more than 60 days, either party may terminate the contract without liability.

19. General Provisions

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Web Audits regarding Services and supersede all prior agreements and understandings.

We reserve the right to modify these Terms at any time. Material changes will be notified via email or Website notice at least 30 days before taking effect. Continued use of Services after changes constitutes acceptance. If you do not agree with the modifications, you have the right to terminate the contract.

If any provision of these Terms is found to be unenforceable or invalid under applicable law, the remaining provisions shall remain in full force and effect, and the unenforceable provision shall be modified to reflect the parties' intent to the maximum extent permitted by law.

Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms at any time with reasonable notice to you.

Provisions that by their nature should survive termination (including payment obligations, intellectual property rights, confidentiality, and limitations of liability) shall survive any termination or expiration of these Terms.

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

These Terms are available in English. In case of any translations, the English version shall prevail in case of discrepancies.

20. Contact Information

For questions about these Terms, our Services, or to submit a complaint, please contact us at:

Web Audits
Email: [email protected]
Business Address: Avenida Curro Romero, 17, Roquetas de Mar, 04740, Almeria, Spain

21. Acceptance of Terms

By clicking "I Accept" or "Submit Order", accessing our Website, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You confirm that you have been informed of your right of withdrawal where applicable.

These Terms and Conditions are effective as of the Last Updated date listed above.